Return & Exchange Policy
At SÉA VIE, we want you to be completely satisfied with your purchase. However, as all items are made to order, we do not accept returns or exchanges unless the product arrives damaged, defective, or incorrect.
Returns/Exchanges
Damaged/Defective Items: If your item arrives damaged or defective, please contact us within 7 days of delivery with a clear photo of the issue. We’ll assist you in resolving the matter.
Incorrect Items: If we’ve sent you the wrong item, please reach out, and we’ll provide a replacement or full refund.
How to Initiate a Return or Exchange
Contact: Please email us at support@seavie.co within 7 days of delivery.
Include a photo of the damaged/incorrect product and a description of the issue.
Shipping Fees
Shipping charges are non-refundable, and you’ll be responsible for the return shipping costs, unless the item is defective or incorrect.